Marks & Spencer Craigleith

We visited the busy cafe apt Craigleith Retail Park for a catch up with family. My advice, if you are visiting, make sure that you have someone with you. Whilst the staff are really friendly, they are also really busy and doing their best to. To find a table was a challenge in the form of a puzzle, navigating through closely laid out tables, chairs askew. Once we were settled family members went to collect food. The toilets are further round from the cafe and this is where you will need this extra person. The door pushes forward and the door to the accessible toilet pulls towards you. It seems ok going in but there is no way to leave without assistance. That aside the toilets are clean and well laid out, I easily managed one doughnut.

I have been in this store, and had staff including management have no awareness of mobility issues, being left feeling unsafe and distressed.

M&S in Princes Street is sort of accessible, but it is a very crowded shop and some departments have narrow aisles which are a labyrinth for wheelchair users. This out of town store in a shopping centre at Craigleith/Blackhall us very wheelchair friendly. For us it's a short and pleasant walk/push along the Roseburn Path.