Much more accessible than M&S in Princes Street
5
5
Date of visit: July 2014
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
M&S in Princes Street is sort of accessible, but it is a very crowded shop and some departments have narrow aisles which are a labyrinth for wheelchair users. This out of town store in a shopping centre at Craigleith/Blackhall us very wheelchair friendly. For us it's a short and pleasant walk/push along the Roseburn Path.
Disabled Access In and Around
Excellent
Wide aisles, generous sized lift
Parking & Transport
Excellent
Parking on the spot and regular bus services to and from the city centre, also the Lothian no. 38 to and from Balgreen, the south side and the Royal Infirmary in one direction and Crewe Toll and Granton in the other (but no longer at weekends, for some reason).
Accessible Toilets
Excellent
Only falls short of a 5 because you have to negotiate a couple of heavy doors to get in. Once in, the accessible toilet is 5 star.
Staff
Excellent
Couldn't have been more helpful. Friendly and attentive.
Additional Information
Good cafe. Excellent fitting room in the women's clothing department, equipped with grabrails, an alarm cord and a fold-down seat and plenty of space.
