Plenty of choice and somewhere for coffee
4.5
4.5
Date of visit: July 2014
I am a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
The usual high standards associated with M & S came to the fore. It was easy to get into the store. Getting around was easy with lifts and really good signage; particularly if you'd not been before.
Disabled Access In and Around
Excellent
The access in and around the store as a powerchair user was really good. Large lifts take you between floors. The signs are clear and direct you to the departments and facilities.
Parking & Transport
0The store is in the heart of London's Oxford Street.
Accessible Toilets
Excellent
There was an accessible loo on the floor I visited and it was easy to get in and spacious.
Staff
Good
Staff were helpful when we enquired about product details.
Additional Information
Visiting the cafe was ok but it is rather orientated toward self service so may be difficult for some visitors. That said, I'm sure staff would offer to help.
