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    Marsham Court Hotel

    Overall rating

    About

    The family-owned and operated Marsham Court Hotel started life as an Edwardian hotel, whose ballroom hosted tea dances for the town’s ‘great and good’. Situated on Bournemouth's East Cliff, we have excellent transport links and stunning sea views. Still bursting with character, it is now a 95-bedroom full-service hotel with nine meetings, conference and function suites which are utilised by both the local community and guests visiting from across Europe and the rest of the world. The Marsham Court provides a traditional family welcome to all guests, including wedding parties, disabled guests, and businesses looking for the perfect conference venue. In recent years, the owners have focused heavily on ensuring that their guest bedrooms, business, and leisure facilities are accessible for all guests to enjoy. This has created an elevated experience for guests with additional needs with many unique features. Our professional staff are considered part of the Marsham Court family, and this is evident throughout the hotel.

    Reviews

    Overall rating

    4.75

    (2 reviews)

    Overall rating breakdown

    5

    1

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.75

    Parking (avg.)

    4.75

    Toilets (avg.)

    5

    Staff (avg.)

    4.75

    User profile picture

    ieshalouise

    Oct 2022

    star

    5

    Most accessible hotel I have ever stayed in!

    I have just come back from my stay at the Marsham Court Hotel in Bournemouth. As a young adult with Cerebral Palsy and a daily power wheelchair user, I can honestly say that it is the most accessible and accommodating hotel I have ever stayed in. The following are just a few reasons why... - Overhead hoists in the accessible bedrooms, along with profiling beds and shower wheelchairs available at request. Bars to transfer on and off the toilet and fitted shower seat in the rooms bathroom. - A Changing Places within the hotel, overhead hoist, shower table/changing bed height adjustable , toilet with bars and a higher lower sink to be able to adjust to the height of my wheelchair. Along with an assisted door to have the independence to enter and leave the changing places whenever I wanted and without help. A huge amount of space for myself and a carer when I required help though. - The incredible SENSORY ROOM at the hotel! I loved this, just to be able to have the time to completely relax really helped my mental health. This includes the bubble machines, fibre optic lights, projector and the option to connect your own music to the speakers in there! It is also £5 a session if you are not a hotel guest but would like to use the sensory room, I will definitely be doing this before my next visit. - The amazing ramped access down to the swimming pool and Ihoist located at the pool to allow us disabled guests to swim too! (I will be doing this in a summer trip for sure) - The lift that allowed me to enter at the front of the hotel regardless of the steps as well as flat access at the back. - Everywhere was accessible at the hotel and nothing was too much trouble for the staff. They even have transfer boards available for the guests who don't want/need to use the hoists, but still need some assistance with transferring. - Overall, I think I have found the hotel that has fully accommodated to all my needs and it is the BEST hotel I have ever stayed in and I can't recommend it enough.
    User profile picture

    samanthabuck

    Mar 2022

    star

    4.5

    Ceiling hoist Profiling Bed and a changingplaces

    So very accessible The room had a ceiling hoist A profiling Bed A wet room An internal changingplaces on the ground floor

    Disabled Access Information Provided by Marsham Court Hotel

    Disabled Access at Marsham Court Hotel

    An accessible lift was installed at the front of the hotel in 2022 meaning that the hotel is now accessible from both the front and rear entrances. We have several disabled parking bays which are bookable for blue badge holders and free for guests who have booked overnight accommodation directly with the hotel. Day guests can also book a space free of charge. Our reception, bar and restaurant are all on the ground floor with level access. All but 2 function rooms have level access. There is a disabled toilet on the ground floor plus a Changing Places toilet and shower. 2 lifts service all floors in the hotel - 1 is large enough for a mobility scooter. We have 5 accessible bedrooms and a mix of wet rooms and walk-in showers. All of our accessible bedrooms also have removable hoists and profiling beds. Sensory room. Outside terraces are level and a ramp has been installed to ease access to the pool area for wheelchair users. There is a disabled changing room and toilet poolside and an i-swim hoist available for use with a shuffleboard or portable hoist if required. A Beach wheelchair is available for guests to use free of charge but we do require a security deposit in case of damage. It has both beach and forest wheels.
    Step-free route with firm surface from car park to entrance

    There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

    Step-free entrance

    There is step-free access at the main entrance or an alternative entrance.

    Wheelchair-accessible food and beverage outlet

    There is at least one wheelchair-accessible food and beverage outlet on site.

    Step-free access to most areas

    There is step-free access to all or most areas. This may include access by ramp or lift.

    Lift to all areas

    The venue is on multiple levels, with lifts available to all areas.

    Seating at regular intervals

    Seating is available at regular intervals.

    Disabled access

    Accessible parking at Marsham Court Hotel

    We have several disabled parking bays which are bookable for blue badge holders and free for guests who have booked overnight accommodation directly with the hotel. Day guests can also book a space free of charge.
    Dedicated on site parking
    Electric Vehicle Charging

    There is an accessible electric vehicle charging point.

    Drop-off or pick up point

    There is a drop-off or pick up point less than 50 metres from the accessible entrance.

    Transport nearby Marsham Court Hotel

    Bournemouth’s coach and train stations are located only 10 minutes from the Marsham Court. This makes the hotel perfect for leisure and group travellers. We are within walking distance to Bournemouth International Centre and Bournemouth Pavilion. Our stunning seaside location offers a welcoming retreat for group events, holiday festivities and conferences. More Bus operate services from Bournemouth Interchange with bus stops located at the rear of the hotel (2-minute walk). Taxi's can drop off at the front or rear of the hotel. Bournemouth Airport is located approximately 8 minutes away by taxi or bus.
    Bus station or stop

    There is an accessible bus station or stop nearby with suitable boarding areas and facilities for disabled passengers.

    Train station

    There is an accessible train station nearby with suitable facilities and assistance available for disabled passengers.

    Airport

    There is an accessible airport nearby with suitable facilities and assistance available for disabled travellers.

    Toilets features at Marsham Court Hotel

    Our accessible toilet and our Changing Places toilet and shower are both on the Ground Floor of the hotel.
    Changing Places toilet icon
    Changing Places toilet

    There is a Changing Places toilet, which includes an adult-size changing bench, toilet, sink and hoist.

    Accessible toilet icon
    Accessible toilet

    A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.

    Changing Places toilet with shower icon
    Changing Places toilet with shower

    There is a Changing Places toilet with a shower, which includes an adult-sized changing bench, toilet, sink, hoist and shower.

    Overnight accommodation features at Marsham Court Hotel

    Profiling beds

    A profiling bed is available.

    Hoist icon
    Hoist

    A mobile, gantry or ceiling-track hoist is available for use in at least one wheelchair-accessible bedroom.

    Wet room icon
    Wet room

    There is a wheelchair-accessible wet room with a step-free, roll-in shower and accessible features.

    Emergency alarm with vibrating pillow pad

    A vibrating pillow pad alarm to alert deaf guests in an emergency is available.

    Wheelchair-accessible bathroom with roll-in shower

    There is at least one wheelchair-accessible bathroom with a level floor, including a roll-in shower.

    Wheelchair-accessible bedroom

    There is at least one wheelchair-accessible bedroom to accommodate wheelchair users and others with mobility impairments.

    Wheelchair-accessible bedroom with an adjoining or connecting bedroom

    There is at least one wheelchair-accessible bedroom with an adjoining bedroom.

    Accessible overnight accommodation

    Accessible formats at Marsham Court Hotel

    This is provided via Assist Me on our website.
    Easy Read

    Information is available in Easy Read format.

    Large print

    Information is available in large print format.

    Audio formats

    Information is available in audio format.

    Accessible services at Marsham Court Hotel

    Assistance dog facilities
    Disability awareness/equality training

    Staff have received disability awareness or equality training.

    Emergency evacuation plan for disabled people

    Personal or general emergency evacuation plans are in place for disabled customers.

    Table service as standard or on request

    Table service is available as standard or on request.

    Hoist for activities

    A hoist is available to support participation in activities.

    Other features at Marsham Court Hotel

    Wi-Fi

    Wi-Fi is available for customers.

    Online Booking

    More Information

    For additional detailed accessibility information, please contact: reservations@marshamcourthotel.co.uk

    Awards at Marsham Court Hotel

    Visit England Awards 2025 - Silver - Accessible and Inclusive Tourism Dorset Tourism Awards 2025 - Gold - Accessible and Inclusive Tourism Institute of Hospitality 2025 - The Gregory De La Pena-Hall FIH Diversity, Equity, Inclusion & Belonging Employer - Winner

    Contact

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    Location

    3 Russell Cotes Road, Bournemouth, Dorset, England, United Kingdom, BH1 3AB

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