No change since 2017 review
0
0
Date of visit: May 2022
I have experience of challenges around: moving around
Overall Rating
Bad
Although claiming to be "wheelchair accessible" there are two steps at the front entrance and steps to some of the bedrooms. There has been no concern for wheelchair users whether getting in and out, or eating or drinking in the dining room. No acknowledgement of the issues when complaints made. Disabled parking bay outside occupied by a painter & decorator working in the building without displaying a Blue Badge (presumably with the management's approval).
Staff
0One member of staff tried to be helpful, just the one...
