Amazing digital information!
5
5
Date of visit: January 2016
I have experience of challenges around: seeing
Overall Rating
Excellent
Well laid out and friendly
Disabled Access In and Around
Excellent
Access in and around the building: The building sits in what looks to be a residential street. The signposting is not obvious but when you walk past the large entrance helps in finding your way. Once inside it was bright and light which made getting around easier. As a visually impaired person lighting is important as are clues within the environment. Two large black lines on the floor help to point you toward the reception and the lifts. The lifts were large and spacious and the buttons easy to operate. Access in the accessible bedrooms and bathrooms: The first thing I noticed about the accessible bedroom was getting in the door. The door locks were of the key card type but you didn’t have to struggle with find a slot; just hold the card on the lock and it opens. Once inside the room there was lots of space to move around. The wet room was big and well lit. There were audio and visual alarms in the rooms. A personal evacuation plan is discussed with guest on arrival. Access in the dining area: The dining room was back down on the ground floor level. With plenty of tables and chairs to choose from. Again, it was bright and light. Access to other facilities: The hotel had a small gym which had a range of equipment.
Parking & Transport
Good
I arrived using public transport and it was fairly easy to get to the hotel. The buses stop at the top of the street and also in nearby Lothian Road. There are connections to most parts of the city and the buses were wheelchair accessible for my travelling companion.
Accessible Toilets
Excellent
The hotel had a large accessible toilet next to the gym.
Staff
Excellent
The staff were very helpful and welcoming.
Additional Information
The hotel was modern and well equipped. I particularly liked the interactive information panel in the reception area. You could find out travel information, what’s in the area, the weather forecast and loads more. When asked about the accessibility we were shown that with a press of a button the information can be lowered on the screen for wheelchair access; handy for my friend. Then with another stroke of the screen the text and images can be magnified and become useful for me.
