Amazing food with very easy access
5
5
Date of visit: August 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Food is absolutely, mouthwateringly amazing, staff very friendly and professional, and treated my wheelchair bound boyfriend no different regardless of his speach and physical disabilities. Most tables are accessible and so will be seated immediately, no need to wait for the only convienient table! All on one level from the car park to table to well equipped toilet facilities. Prices are reasonable, and worth every penny!
Disabled Access In and Around
Excellent
Access was very simple everywhere within the resteraunt. Entering in on the same level as outside, not a single step or need for a ramp, the seating is all open on the same level with just a couple of smaller raised table areas.
Parking & Transport
Excellent
Drove to the resteraunt and parked to the side of the building in designated space, right next to the concrete/paved walkway
Accessible Toilets
Excellent
The ladies (and gents I believe) is up a few steps but the disabled toilet is on the same level as the rest of the restaurant and is next the bar area (had to ask where) and the key for which is kept behind the bar (always staffed).they were very clean and hand rails are present with plenty of space to manoeuvre
Staff
Excellent
Staff were very polite, on our first visit we asked to move tables due to strong lighting above me (which I cannot abide) they did so obligingly and without fuss. They simply removed a chair for my partner without over fussing.
Additional Information
My boyfriend only has use of his left side and has had to learn to speak again after his brain injury; Meaning his speech is slow and managing to cut and eat food with one hand can get messy, but not once did they speak down to him or ask me instead of him, they offered help but never in an over exaggerated way like we have experienced elsewhere.
