LIbrary needed to increase its access.
3
3
Date of visit: November 2024
I have experience of challenges around: speaking or communicating
Overall Rating
Average
This library is the largest in Glasgow and has so many books on different floors; it is a collection of archives and special collections. The staff members are helpful and willing to support victors in finding the resources they need. This library provides numerous lifts that connect each floor, making it accessible to people of all abilities. However, some areas, particularly for those unfamiliar with the layout, highlighting some improvement such as it would be helpful to first-time visitors to have a map in different formats that can assist them navigate this library without feeling anxious and to create an information centre that may provide guidance at the main entrance when they enter. Additionally, having secure open WiFi could enhance the overall experience because hackers would not have access to important information. SInice I experienced difficulty moving around due to a lack of location awareness as well as not having secure internet access, which made it frustrating and challenging.
Disabled Access In and Around
Good
Parking & Transport
Average
Accessible Toilets
Good
Staff
Excellent
