Absolutely loved my visit
5
5
Date of visit: February 2026
I am a disabled person. I have experience of challenges around: accessing toilets and moving around.
I use or have experience of: disabled toilet, wheelchair
Overall Rating
Excellent
The Moco Museum is a modern art museum located in Marble Arch in Central London. It has some permanent exhibits such as the Banksy Exhibition, Modern Masters, Contemporary Masters and Digital and Immersive Art. And they have some temporary exhibitions; when I visited, this was Robbie Williams: Radical Honesty. There was a really wide range of art spread across the three floors of the gallery. Some of my favourite parts were the Banksy, Robbie Williams and Immersive and Digital Art exhibits.
Disabled Access In and Around
Good
The main entrance is step-free and leads into the entryway where you are greeted by members of staff. There is a reception desk where you get your tickets scanned if you have pre-booked, or you can purchase tickets. The staff will give you a leaflet with a map and information about the exhibits, and a verbal introduction to the layout of the gallery. They also explain that the leaflet contains QR codes which provide audio guides to the art inside the museum via your phone. In this area there are also lockers which are available for free. You then enter into the ground floor of the museum which has lots of different art on display including sculptures, paintings, posters, and more. The pieces all have written labels by them but the QR code in the leaflet provides this in an audio format and often includes even more detail about the piece. There is a large spiral staircase with grab rails which goes up one floor and down one floor. There is also a small lift which provides access to the other floors as well. The lift had tactile buttons. The top floor had displays with some famous names such as Banksy, Tracey Emin, and Murakami. This was also where the temporary exhibit by Robbie Williams was located. On the top floor there were often windows with seats built into the windowsill. There were even some that provided a quieter space with reduced lighting. The lowest level was digital and immersive art. This had some rooms which were created with a soundscape and different lighting or projections. One of these could be disorientating for some as it was an entirely mirrored space with moving lights and an intense soundscape along with it. I personally found these digital and immersive spaces really engaging and they helped me clear my mind in different ways. The entire museum had smooth and even flooring throughout and there was lots of space between the exhibits. There are only so many tickets available at each booking slot, this stops the museum feeling too busy at one time.
Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas
Parking & Transport
Average
I travelled to this place by train
As this is located in Central London there is no parking nearby. The closest accessible station is Bond Street which is on the Central, Jubilee and Elizabeth lines. There are a number of bus stops just up the road where you can get the buses 7, 13, 94, 98, 113, 189, 274, 390, N7, N98, N137, and N207.
Accessible Toilets
There was an accessible toilet available on the lowest floor of the museum, however I was unable to access it as it seemed to be occupied every time I tried to get inside.
Facilities: Accessible toilet
Staff
Excellent
The staff at the entrance were incredibly friendly and helpful. They provided lots of detail about the museum and let me know where I could find the lift and accessible toilet.
