Large, spacious and well adapted Grocery store.
4.5
4.5
Date of visit: March 2019
I have experience of challenges around: seeing
Overall Rating
Excellent
There are no Morrison’s stores where I live, so this was a very welcome and positive experience to get groceries and have a cuppa afterwards. Very spacious with wide accessible aisles, lots of staff to assist with getting things from out of reach places - this in itself a real bonus. Whilst a lot of their core produce is their own brand, it’s good to get unusual things that you know only come from where they originated from. So, don’t mind a wee bit of Shipley, Yorkshire in Scotland. A fully provisioned and very busy cafe serving again, their own branded products at excellent prices. Bags of room for those of us who need it with priority seating and service. Assistance dogs welcome and very helpful and attentive staff. What’s useful, is they have little lockers for your trolly so you don’t have to think about it getting in the way of you and others, one customer was assisted by staff to the car park. Can’t complain about the cuppa for a ‘ store ‘ service at all, brought over for me. Did not use the loos but was informed they were fully access available equipped and well serviced.
Disabled Access In and Around
Excellent
All on one level, no ramps or lifts to be negotiated with, wide accessible aisles and adapted wheelchair trollers. There was good a clear signage and directions, throughout the store and in the car park. Other than the cafe there were seated areas in the store and outside.
Parking & Transport
Excellent
Very large car park with designated disabled parking, fuel station with LPG provision, fully accessible. Bus services are Lothian 4, 5, 26, 42, 45, 49 and East Coast 7, 124., both stops are adjacent to the store on east and west bound sides, there is a crossing nearby.
Accessible Toilets
Excellent
Fully equipped, accessible and well serviced.
Staff
Excellent
Plenty staff and aware of different needs, on hand to assist with out of reach items, their service at check out, in the florist and stationary info desk was excellent. A bit of good fashioned service.
Additional Information
Within the store there was a Timpsons shoe and leather outlet, a dry cleaner and florist - all of which were very busy. It can be a real positive experience to try something different or you have missed for a while, I would recommend Morrison’s for that alone.
