Morrisons

daymysteryshopper

05 Apr 2018

An excellent supermarket, very accessible to all with staff on hand to help.

5

5

Date of visit: March 2018

Overall Rating

Excellent

The entrance to the building was more than accessible for all, the ramp towards the side of the building made access with a wheelchair possible. Although busy, there was plenty of space in the café so it didn’t come across over crowded. Morrisons was clean and tidy, the toilets were well maintained as well as the café.

Disabled Access In and Around

Excellent

Flat and accessible for wheelchairs, has an accessible bus service and disabled car park spaces. The entrance is clear and wide with double automatic doors. A ramp to the side of the building with a hand real also promoted easier access.

Parking & Transport

Excellent

The venue had disabled parking straight outside of the main entrance. The parking was easy to identify and had large and practical spaces. The store had accessible bus routs nearby as well as local taxi services which operate in the area who have wheelchair accessible vehicles.

Accessible Toilets

Excellent

Easily signposted on entrance to the store.

Staff

Excellent

I did get a friendly welcome from the staff in the onsite café, staff were very helpful. When shopping around the store I felt as though the staff were on hand if I needed their assistance. Although not directly approached, the staff wore a uniform, which made it easy for me to identify them from others so I was able to ask for help.

Additional Information

The isles in the shop are quite narrow so when the shop is busy it can be a little hard to move around however the shop is well sign posted with isle signs telling customers where products are located.