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    M&S Simply Food

    Dunblane

    Trip to Marks and Spencer and the café

    3.5

    Date of visit: April 2025

    I have experience of challenges around: moving around

    5 handrails. Two by the sink. Two mirrors in the toilet. One on the door.3 handrails by the toiletSpace betwenmmjthe till and tables. When no one is there you can get past but when it is busy it is hard.

    Overall Rating

    Rating Emoji

    Good

    I had a nice shopping trip and lunch with a few challenges

    Disabled Access In and Around

    Rating Emoji

    Excellent

    In the cafe there wasn't much space between the tables and the till

    Accessible Toilets

    Rating Emoji

    Poor

    Getting to the toilet wasn't easy because you had to go past a magazine rack next to the conveyor belt tills.There was a chair outside the toilet I'd someone needs it. My carer has a disability and even she struggled with the door as it opens out the way. The toilet smelled of pee. I would have struggled to use the toilet as the room wasn't big enough.

    Staff

    Rating Emoji

    Good

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