Access is good but wheelchairs have to go at the back.
4.5
4.5
Date of visit: May 2018
I have experience of challenges around: moving around
Overall Rating
Excellent
You can see the shows but wheelchairs have to sit at the back. It is OK if your eyesight is OK but might be hard if not. They tend to put on big shows such as ballet, tribute bands, musicals. I saw Stomp there, some time ago, which was excellent. There is a platform lift down to the Stalls, which the staff will help you with. Wheelchairs have to go there. There is a powered door at the front. Carer gets in free.
Disabled Access In and Around
Good
Good for wheelchairs. There is a platform lift to the seating in the Stalls. The front door is automated.
Parking & Transport
Good
You will have to park on the road but there are disabled bays on nearby New Inn Hall Street or you can park in residents only bays if you have a blue badge. Buses all stop in the centre of town, not far.
Accessible Toilets
Good
There is one at the entrance floor, before you go down to the seats, which is big enough for a carer and has handrails. There is another downstairs, on the Stalls floor which is fine once you're in but problematic to get to alone in a chair because of the tight connecting doors which only prop open if someone has already wedged them open. You need them both open to get a chair through.
Staff
Excellent
Helpful and friendly.
Additional Information
This venue is mostly accessible to wheelchairs. Just don't try and use the downstairs loo alone unless the connecting doors are propped open.
