Norwich Castle Museum and Art Gallery

I visited with my husband who is a wheelchair user with high expectations following a very expensive revamp which advertised the castle as being accessible. What we found was a venue clearly designed by someone who has never used a wheelchair or was even tested by someone in a wheelchair.

We found the castle very wheelchair accessible - though I was definitely pleased to have my able-bodied husband there. Particularly pleased to be able to go up on the ramparts and get lovely views of the city. Couldn't see the medieval toilets, but I think that was the only bit I couldn't go to. Bit disappointed that on our visit it was almost entirely designed for children (school holidays) and not a lot about the history of the building. However, the attached museum was more to our liking. Some areas were a bit tight to manoeuvre around, and some stairwells a little too close to where I was rolling - but just required a little care.

The Castle has opened up the first part of the new sections including the cafe, shop and entrance desk, all smart and accessible. A staff member stands at the door to give information and advice.