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    Notcutts Surrey Garden Centre

    Cranleigh

    Good access for the most part

    4.5

    Date of visit: January 2016

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    Most of the garden centre is level or has gentle ramps. Their blue badge spaces are normal width so be aware you might have a car parked very close when you return to your car! Some doors are heavy and cumbersome to open in a wheelchair or if you're a carer. One small section of the shop has inexplicably been sent on a platform, making it no go if you're on wheels. Nice cafe. Has accessible loo too.

    Disabled Access In and Around

    Rating Emoji

    Good

    Ramps allow easy movement from one section to another, where the transition isn't level. It's a large site though and there are no resting places if you're on foot. There's a wheelchair to borrow if you need one (or if you forgot yours like I did!). Ground is a bit ueven in places - not a big issue, but care is needed. Two sections (home wares and outdoor clothing) in the shop are raised up and completely inaccessible - not helpful, Notcutts!

    Parking & Transport

    Rating Emoji

    Excellent

    Bus passes nearby on main road and I think stops nearby - garden centre is a short distance from road (guessing a good fee hundred metres). Large car park has Blue Badge spaces which have recently (writing this addendum in March 2016) been enlarged and repainted. Car park surface around disabled bays has similarly been resurfaced.

    Accessible Toilets

    Rating Emoji

    Excellent

    Lovely, spacious, clean, large. All necessary rails and alarm. Located near cafe, with other loos.

    Staff

    Rating Emoji

    Good

    Helpful if you ask.

    Additional Information

    Improvements to the car park are much appreciated!

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