O2 Forum Kentish Town

vixthestar

25 Nov 2019

Lovely staff at the venue

4.5

4.5

Date of visit: October 2019

I am a disabled person and a carer or friend of a disabled person and a general supporter of disabled access. I have experience of challenges around: moving around

Overall Rating

Excellent

Great live music venue. Good view from access area. You do have to use a side entrance but otherwise all good. Staff went over and above to help us.

Disabled Access In and Around

Good

I could get to viewing area and ramp to accessible loo. But cloakroom is at top of ramp so people standing there all the time. Couldn’t get to the bars as no lowered counters! And couldn’t fight people from my chair!! I liked that toilet was NKS/Radar as meant it wasn’t used by people who didn’t need it!

Parking & Transport

Average

We used Justpark and got parking not too far. London is not great for accessible transport for me!

Accessible Toilets

Excellent

NKS/radar which was good. Adequate grab rails and enough rom for a large chair.

Staff

Excellent

Staff went over and above to help.