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Otter Garden Centres

Gosford Road, Ottery Saint Mary, EX11 1LZ, United Kingdom | 01404 815815 | Website

Lovely garden centre for disabled people and their carers.

4.5

Visit date:

This review is especially helpful for those who have or use the following: Hearing Aid, Walking Aid, Wheelchair, Speech Impairment, Dementia

Overview

A group of us from MindforYou met here for lunch. There were three elderly dementia guests with their carers and three staff. One guest had a wheelchair and the disabled access was very good and the staff were very accommodating. We booked a table in advance as we were a group of nine and it was a good job we did as it was extremely busy in the restaurant! Perhaps it was because it was a Monday as the queue to get food was very long and we had to wait quite a long time. However the food was lovely, although a little pricey and after lunch we walked around the garden centre. There is a huge selection of plants, trees, fruit and vegetables to admire and indoors there is a lovely selection of homeware, gifts, clothes etc. So easy to spend a fortune! The only down side were the toilets which were not in the restaurant and were outside. As we had one guest in a wheelchair, this proved quite time consuming. There is disabled car parking right next to the garden centre but with only with limited spaces. We weren't able to get one of these unfortunately so had to park in the outer car park which was harder work pushing the wheelchair. Other than that we had a lovely time here and will definitely visit again.

Transport & Parking

3.5

Limited disabled parking close to the garden centre. More disabled parking in the outer car park but further to walk.

Access

4

Restaurant easily accessible with a wheelchair. Also no problem going around the garden centre.

Toilets

3.5

The disabled toilet was outside which was a bit of a pain as would have liked a disabled toilet nearer the restaurant. Just enough space to manoeuvre with a carer but disappointed it was outside as it was quite a chilly day.

Staff

5

Staff were very pleasant and helpful.

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