Amazing show at the Palace Theatre
4
4
Date of visit: October 2019
I am a disabled person. I have experience of challenges around: hearing and moving around.
I use or have experience of: hard of hearing, hearing aid or cochlear implant, mobility scooter, powerchair, walking aid, wheelchair
Overall Rating
Good
Led in through the side door. Pass by the disabled toilet and down the left aisle to transfer into a regular seat. My scooter was then taken to the box office and plugged in to recharge. At the interval they checked if I was OK or needed anything. I couldn't access bar or merchandise but they may have helped if I'd been on my own.
Disabled Access In and Around
Excellent
It was easy to get in on my scooter. I could see the show well from my seat.
Parking & Transport
Good
London is very accessible by public transport.
Accessible Toilets
Excellent
Plenty of space but you'll have to remember your radar key.
Staff
Excellent
Staff very good to direct, lead and help you to your seat.
Additional Information
It is in 2 parts, both more than 2 1/2 hours long but with intervals. You're not allowed to take food or drink in to the theatre but can purchase them once inside, and you do get your bag searched.
