Poor service and inaccessible
1
1
Date of visit: May 2026
I have experience of challenges around: accessing toilets, moving around and understanding.
I use or have experience of: autism, disabled toilet, walking aid
Overall Rating
Bad
Unfortunately not at all accessible. No parking anywhere near the restaurant and you will have to walk on foot down a narrow, cobbled street to get to the location. The restaurant is not wheelchair/mobility aid accessible. I booked two weeks prior to the date I wanted to dine at. On arrival, I was given a narrow table with high stools despite specifying that I could not sit there due to mobility issues. When I made the staff aware of this they rudely dismissed me until the manager came to put me on a booth but saying I would only have forty minutes to eat. There is one single toilet that is not accessible due to being too narrow and small and without a red alarm. Food was also very dry and disappointing
Disabled Access In and Around
Bad
No BSL, braille or loop hearing aid induction
Parking & Transport
Bad
I travelled to this place by walk or wheel
No parking anywhere near the venue
Accessible Toilets
Bad
Ordinary small toilet that is not accessible nor has an alarm
Staff
Bad
Staff were unwilling to help resolve or support my needs
