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    Phoenix Theatre

    London

    Great theatre experience - Bend it Like Beckham!

    4.5

    Date of visit: November 2015

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    Despite the obvious limitations of an old building, access was quite straightforward and staff were lovely. My transfer seat had a great view of the stage.

    Disabled Access In and Around

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    Excellent

    Front entrance (box office here) has one small step up. Ok if you're pushed but could be an issue if you're unaccompanied - no ramp was offered. I was accompanied round the back (had to go outside again) to a side door which led up a gentle ramp straight into the dress circle. My seat was the first on the front row. My wheelchair was stowed in sight just a metre or so away. Easy!

    Parking & Transport

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    Good

    Sadly the theatre's nearest tube stations are not wheelchair friendly. So I was pushed from Waterloo. The route isn't too bad and took about 30 minutes at a brisk pace(it was cold!). I'm sure London buses pass by (it's on the main Charing Cross Rd) but we didn't use them.

    Accessible Toilets

    Rating Emoji

    Good

    The loo was through a couple of doors nearby to my seat. Whilst the loo itself was basic but clean, the entrance was the grandest I've ever seen - see photo. The loo had room for a wheelchair (just) but shape meant washbasin was right in front whilst using the loo, making grab rails bit difficult to reach. But it was manageable.

    Staff

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    Excellent

    All staff exemplary.

    Additional Information

    When rising from the dress circle seat, just take care - the safety rail for the balcony is very low!

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