Pollok Health Centre
5
5
Date of visit: November 2018
Overall Rating
Excellent
The Health Centre is wheelchair user friendly and has two entry and exits with ramps. The doors open automatically so this is very user friendly for people who have trouble opening doors. It is all open plan and we’ll sign posted so you can navigate your way around easily. There is a reception as you walk in so if you need any help there is someone to point you in the right direction or answere any questions. The floors are all flat with no carpets so there is no risk of tripping over and ideal for people with mobility issues. The centre is busy as it has a pharmacy, dentist, physiotherapy area and various GP practices.
Disabled Access In and Around
Excellent
The floors are flat and rubber and there is good disabled access with automatic doors with wide openings to be able to fit a wheelchair through. The only seats that I noticed were the ones at the pharmacy and in the doctors surgeries. It is easy to navigate your way around the health centre and plenty of staff around if you need help. There are no steps, flooring all flat throughout. The signs are in big lettering and easy to read.
Parking & Transport
Excellent
There is a bus terminal right outside the health centre. There are also a few disabled car parking spaces not far from the entrance and another car park to the back and side. The pavements are flat and there are pedestrian crossings located near the centre which allow access to the bus terminal and into Silverburn shopping centre.
Accessible Toilets
Excellent
The toilets are well sign posted and easy to access with wide doors and disabled type designs. They are clean and checked regular.
Staff
Excellent
Staff are friendly and approachable and are happy to answere any questions.
Additional Information
My experience was great as I got what I went for without any issues and any questions that I needed answered were. Overall a friendly and nice health centre to visit. I would visit again. Everything seems covered and I think it is well designed and accessible for everyone.
