Premier Inn Birmingham NEC

kb

29 Apr 2015

One room has a wetroom - book in advance!

2.5

2.5

Date of visit: April 2015

I am a carer or friend of a disabled person. I have experience of challenges around: moving around

Overall Rating

Average

Accessible rooms are ok but only one has a wetroom - all the others have baths. Also could do with some power sockets near the bed. Staff are v friendly however and restaurant is accessible. Main let down is how you access the NEC without a car - there is no pedestrian path and you need to offroad it through a hole in a fence to get there. Not great for the many Naidex exhibition visitors. Just needs a path to be constructed!

Disabled Access In and Around

Average

Around the hotel and restaurant is good. The rooms are ok but only one has a wetroom which is a shame.

Parking & Transport

Poor

Parking is fine but very tricky if arriving by any other means. Eg we arrived by train and to enter you either need to go in through a hole in the fence -(including off roading over a verge) OR you need to go in on the road behind car!!

Accessible Toilets

Poor

Fine apart from point re wetroom

Staff

Good

Very friendly but dont seem to be able to change the access issues for the NEC.