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Premier Inn Lancaster

Overall rating

1.25

2 reviews

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Photo shows the entrance to the cotton field restaurant next door to the hotel. There was a lowered kerb further along the pavement to allow flat entrance onto the pavement. The restaurant entrance has heavy wooden doors which have to be pulled to open so would be difficult for any wheelchair user to open independently.

Suitcase on one of the twin beds in the first accessible room the space around the beds was very limited for anyone in a wheelchair.

Photo shows Space over at the bedroom window next to the bed. The space to move around the bed and I moved here was a very limited

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Premier Inn is in Lancaster. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

Reviews

Overall rating

1.25

(2 reviews)

Overall rating breakdown

5 0
4 0
3 0
2 1
1 0

Access (avg.)

1.75

Parking (avg.)

Toilets (avg.)

Staff (avg.)

1.75

remus

Oct 2022

0.5

very very Disapointing

We booked the room on a visit to Lancaster to visit some relatives. We booked it over the phone on the understanding that it had a wet room facility with a Wheel in sure when we got there only to find that it was a very different story.

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davidgray

Aug 2017

Bathroom inadewuate

Before booking this hotel for can over night stop I had checked with Premier Inn that the room was accessible. I was told it was. The room was accessible but the bathroom wasn't. Yes I could get into the bathroom and there were lots of grab rails. But the shower was over the bath. I am in a wheelchair. There was no way I could use the shower. We complained at reception but there was no alternative. Lesson learned - when Premier Inn say a room is accessible check about the bathroom too.

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