Premier Inn London St Pancras Hotel

jonwatkins

18 Oct 2019

Spacious, accessible accommodation

4.5

4.5

Date of visit: October 2019

I am a disabled person. I have experience of challenges around: hearing and moving around.

I use or have experience of: hard of hearing, hearing aid or cochlear implant, mobility scooter, powerchair, walking aid, wheelchair

Overall Rating

Excellent

Automatically opening doors lead to 3 lifts to access the 1st floor reception area and restaurant. As with many accommodation providers the idea that a disabled person may have a carer and a child seems to confuse them. After a brief wait we were lead to a large r with a hastily added 3rd bed, but there was still plenty of space and a huge wet room.

Disabled Access In and Around

Excellent

All excellent.

Parking & Transport

Good

No parking close but close to 3 mainline stations. Tube lines and bus stops close by.

Accessible Toilets

Excellent

Toilet in wet room had space, all required rails and a full length red cord.

Staff

Excellent

Good