Convenient, accessible - great staff!
5
5
Date of visit: March 2017
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Ideally located a short distance away from Waterloo Station and the Southbank. Just minutes away from the London Eye. Hassle free and accessible throughout. Staff were genuinely friendly and welcoming and were always asking if they could help.
Disabled Access In and Around
Excellent
Great! My pal stayed in accessible room which was spacious. The bathroom had a bath which was fine for a short stay but a wet room would've been preferable for a longer stay. The common areas of the hotel were step free - decent size lift to take you between floors. The building is the old 'lying in' hospital - and there is clever use of some of the historical aspects such as original tiles etc.
Parking & Transport
Good
Fantastic location just 5 mins from Waterloo Station which we reached via Jubilee Line.
Accessible Toilets
Excellent
Great - and there's also an accessible loo conveniently located both in reception and in the restaurant / bar area.
Staff
Excellent
Absolutely brilliant. Very cheerful - always smiling - genuinely happy to help.
Additional Information
Definitely recommend - its location is absolutely fab - within minutes of the London Eye and London Waterloo station. Perfect place to base yourself for exploring London.
