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    Waterloo Underground Station

    Overall rating

    About

    Waterloo Underground Station is a major transport hub located in the Lambeth area of London, serving the Bakerloo, Northern, Jubilee, and Waterloo & City lines. As a gateway to the South Bank, the station provides direct access to world-famous landmarks such as the London Eye and the Southbank Centre. Visitors can explore the nearby Leake Street graffiti tunnel, visit diverse food markets, or enjoy world-class performances at the National Theatre and Old Vic.

    Accessibility Highlights

    The station features step-free access from the street to the Jubilee line platforms and the main concourse via lifts at the Station Approach and Waterloo Road exits. There are accessible toilets and a Changing Places toilet located on the lower concourse in the Sidings Shopping Centre, alongside a further accessible toilet on the main concourse requiring a Radar key. Tactile paving is installed on all platforms and induction loops are available throughout the station to support visitors.

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    Reviews

    Overall rating

    3

    (1 review)

    Overall rating breakdown

    5

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    4

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    3

    1

    2

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    1

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    Access (avg.)

    3

    Parking (avg.)

    4

    Toilets (avg.)

    -

    Staff (avg.)

    -

    User profile picture

    mrsmollyc

    Apr 2026

    star

    3

    One out of four lines has step-free access

    Waterloo Underground Station is on the Bakerloo, Jubilee, Northern, and Waterloo & City Lines. However, the Jubilee line is the only one that has step-free access. The other three lines require you to navigate escalators and/or stairs to reach their platforms. The Underground station is located next to one of the entrances to the main railway station. There are some food vendors at the entrance and there is a large bank of ticket machines. A row of ticket barriers form a line between the entrance and the lifts and escalators down to the platforms. There are wider barriers on either end. A lift can be found to the left of the escalators as you pass through the ticket barriers and this travels down to the Jubilee line platforms.

    Contact

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    Location

    York Road, London, Greater London, England, United Kingdom, SE1 7ND

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