Pret A Manger

Squirrelpot

15 Apr 2015

Perfect accessibility and alert service

5

5

Date of visit: April 2015

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: disabled toilet

Overall Rating

Excellent

Excellent: prompt assistance, a good long ramp, and a completely perfect accessible toilet.

Disabled Access In and Around

Excellent

Although there are two big steps up into the shop, I was able to ring a bell and get really prompt assistance with a good long ramp. Everything was easy.

Parking & Transport

Average

This branch of Prêt is right next to the National Gallery on Trafalgar Square, which is of course swarming with buses, and it's near Charing Cross Station, but there are no step-free tube stations nearby.

Accessible Toilets

Excellent

A rare treat: a perfect accessible toilet, with everything configured correctly and a free-hanging emergency red cord which reaches all the way to the floor.

Staff

Excellent

As so often with Prêt, adorably friendly and helpful staff, nothing was too much trouble.