Swing and a miss
3
3
Date of visit: July 2019
I have experience of challenges around: moving around
Overall Rating
Average
They have certainly tried however there are a lot of problems.
Disabled Access In and Around
Good
Doorway into cafe are wide and gangway to queue provides lots of space to manouver a wheelchair or other mobility aid. Counter is lowered to allow better access to the pin machine. Loud music was playing throughout visit. My drink was served with a paper straw. No information on materials were available. Moving into the seating area poses a greater issue. There are are large amount of tables and the walkways are not wide enough.
Parking & Transport
Average
Not Applicable
Accessible Toilets
Poor
To get to the loo you need a pin [1278]. This open an only slightly larger than normal door. This is a quite heavy pull door with only a small handle to grip. Inside there are two toilets. One a standard gender neutral bathroom, the other the accessible one. This is also a baby changing station The loo had one grab handle, was clean and had a large amount of space to manoeuvre. The red chord was when I entered wrapped around the grab handle. It was also tied so it didn’t reach the floor. During my visit I fixed this and left a Red Chord sign on it. There is also a small sticker explaining that it needs to not be tied up. There was a sanitary waste and a nappy bin. No medical waste bin.
Staff
Good
Staff were very helpfull.
