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Pret A Manger

Station Approach, Reading, RG1 1LX, United Kingdom | 0118 958 8020 | Website
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Swing and a miss

3

Visit date:

This review is especially helpful for those who have or use the following: Walking Aid, Wheelchair, Powerchair, Mobility Scooter

Overview

They have certainly tried however there are a lot of problems.

Transport & Parking

2.5

Not Applicable

Access

3.5

Doorway into cafe are wide and gangway to queue provides lots of space to manouver a wheelchair or other mobility aid. Counter is lowered to allow better access to the pin machine. Loud music was playing throughout visit. My drink was served with a paper straw. No information on materials were available. Moving into the seating area poses a greater issue. There are are large amount of tables and the walkways are not wide enough.

Toilets

2

To get to the loo you need a pin [1278]. This open an only slightly larger than normal door. This is a quite heavy pull door with only a small handle to grip. Inside there are two toilets. One a standard gender neutral bathroom, the other the accessible one. This is also a baby changing station The loo had one grab handle, was clean and had a large amount of space to manoeuvre. The red chord was when I entered wrapped around the grab handle. It was also tied so it didn’t reach the floor. During my visit I fixed this and left a Red Chord sign on it. There is also a small sticker explaining that it needs to not be tied up. There was a sanitary waste and a nappy bin. No medical waste bin.

Staff

3.5

Staff were very helpfull.

Photos

Photo of the pin-locked door Disabled bathroom when I came back in. Somebody had already tied the chord up!

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