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    Primrose Vale Farm Shop

    Cheltenham

    Disabled traveler at Primrose Vale farm shop

    2

    Date of visit: July 2021

    I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around

    (1). Farm grounds and flower display(2). Wheelchair friendly as able to get around(3) limited selection of bread department(4) poor selection of fruit and veg(5) easy access, but disappointed with visit

    Overall Rating

    Rating Emoji

    Poor

    We made our way to the shop by driving from Doubletree hotel Cheltenham and along the scenic route of Leckhampton Hill, well worth the views (4*). Arriving at a typical farm area, the grounds of the farm shop has a lovely fell about it, the exterior of the farm shop had beautiful colourful hanging baskets, (photo 1) and it seemed to have things to do to entertain the children. (3*). There is a small unimpressive cafe, but being outdoors, the farm visit needs a dry day. The farm shop itself was wheelchair friendly, (photo 2) but the selection of food was very limited (photo 3), particularly the bread counter, and a very limited selection of veg, with few fruits on offer (photo 4). And we left the shop (photo 5) very disappointed, we were just not impressed at all.

    Disabled Access In and Around

    Rating Emoji

    Poor

    Lots of parking bays, path leads to main shop entrance. No steps to worry about, and reasonably easy to move around the shop.

    Parking & Transport

    Rating Emoji

    Poor

    A dirt covered parking area, and we did not see disabled bays, but all close enough to main shop entrance anyway

    Accessible Toilets

    Rating Emoji

    Bad

    We did not find any disabled toilets, but not really looking for them.

    Staff

    Rating Emoji

    Poor

    Staff not overly friendly, just got on with serving us.

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