Puerta de Atocha Railway Station

This station is an interesting building with an indoor tropical garden and shops including The Body Shop, and plenty of cafes and restaurants. It’s flat throughout the station and generally accessible for wheelchairs and mobility scooters. I booked special assistance and it worked. They had a really good ramp for getting on and off the train and the staff were nice people. I found it stressful due to the noise in the waiting area, so I needed earplugs. You have to pay 1 euro to access the toilets before security, on the shops and restaurant side, and you’ll need to find an attendant to open the door to the disabled toilet. Now that I’ve used the station once, the next time will be much easier.