A Wedding at Queen's
5
5
Date of visit: May 2025
I have experience of challenges around: a hidden impairment and moving around.
Overall Rating
Excellent
I visited The Queens to attend a wedding Now, i use a frame & i knew there were stairs to access reception & more stairs to then access all the ground floor areas. I was concerned on how I was going to manage this & also, where I was going to park as I knew parking would be limited. I have to say - The Queens treated me...like a Queen!! Disabled parking was reserved for me with a bollard to stop anyone else using it. O didn't have to go up the steps as they opened the gate to the garden for me to easily get in. The garden area was split into a paved area coming off the hotel side & a grass area, where the chairs & cherry trees were laid out for the ceremony. Later in the evening, as mother nature called ( a vodka lemon & lime, glass of champagne & a tot of Saki responsible) i was faced with inside steps. Imagine my delight to discover a stairs lift, ready to take me up to the reception floor where the cloakroom were! A beautifully kept, spacious, disabled cloakroom was available. Allowing plenty of room for me to do the necessities and allow for my daughter to help! From start to finish, access & assistance was at my disposal! The staff were absolutely lovely & ready to assist any need i might have. I would recommend this hotel, not only for holidaying at but also as a place to book an event, especially where mobile access & assistance is required.
Disabled Access In and Around
Excellent
There are lifts & stairs lifts to make all areas accessible
Parking & Transport
Excellent
I drove in my motability car. A disabled space was cordoned off for me. There is bus, coach, ra8l & taxi transport available at the Bournemouth Travel Interchange which is about a 5 minute drive/ 20 minute walk away.
Accessible Toilets
Excellent
Accessible disabled toilet with grab rails & a raised seat available. Plenty of room for a disabled person & a carer
Staff
Excellent
Absolutely wonderful. Ready to assist with anything & everything & so very kind & friendly. Nothing was too much trouble!
