mobility assistance
5
5
Date of visit: September 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
I was passing through Reading on a journey from Norwich and had arranged to meet up with a friend travelling from Whitby; we are both in our 80's ; he has serious mobility problems and had requested assistance . .The assistance came in the form of a young man called Will, who was working before starting at University. Will could not have been more helpful. He was courteous, confident and friendly, kept an eye on us as we waited to be collected by car and wheeled my friend to the lavatory. Thank you so much, Will.
Disabled Access In and Around
Excellent
All very easy
Accessible Toilets
Excellent
I did not see it, but my friend was satisfied
Staff
Excellent
Will---a student
Additional Information
We were very impressed with the organisation and would not hesitate toreturn
