About

Red Deer Village Holiday Park offers self catering rented accommodation, hardstanding touring and motorhome pitches with electric hookup and tent pitches. Based only 5 miles from Glasgow city centre, and close public transport links, it’s the ideal location for visiting Glasgow.

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Disabled Access Information Provided by Red Deer Village Holiday Park

Disabled Access at Red Deer Village Holiday Park

Red Deer Village Residential Park and Red Deer Village Holiday Park welcome all disabled people to our properties, regardless of age, physical, intellectual or sensory ability. As a company, Craigendmuir Limited strives to provide the best possible experience for all our residents, guests and visitors through a policy of continuous monitoring and improvement of our facilities and training for our staff. We endeavour to improve all forms of access to our properties through access audits. We work to identify areas where improvements are required and implement reasonable solutions wherever possible. Below is a list of points defining our Access Statement: •Staff are trained to provide assistance to disabled people when entering all buildings. • Flat main visitors car park with level access and wide doorways to residents’ hub, with open areas throughout building and wide patio doors. Disabled toilet and parking also available. • Ramped and railed access to holiday park reception, toilet and shower block and to some of the rental accommodation. Some holiday properties are adapted with wide doors/showers etc. • Disabled wet room with adapted shower/toilet facility with ramped access available for guests staying on the holiday park. • We do not offer 24 hour service but a member of staff is on hand at almost all times for emergencies only. Staff are fully trained on the use of fire extinguishers and evacuation procedures. Guests are asked when booking if anyone in their party has any special requirements in the event of an evacuation, so that physically impaired guests can be given extra assistance. • The local doctor’s surgery, hospital and emergency telephone numbers are displayed in information folders in rental accommodation and can be obtained from reception during opening hours. • Guide dogs are welcome, as long as they are kept on a lead. As a service provider, our company is always conscious of its legal obligations under equality legislation. We aim not to just be compliant with our legal obligations, but to be able to deliver an outstanding experience which meets and, where possible, exceeds the statutory requirements placed on us. As part of that commitment we seek to ensure that: • disabled people are treated no less favourably than others; and; • reasonable adjustments are made where appropriate and possible, by way of sensitive and creative solutions that address barriers to access. We at Craigendmuir Limited also recognise that other important legal obligations exist in relation to all our residents, guests, visitors and employees, particularly in the area of health and safety. We encourage our residents, guests and visitors, whether disabled or otherwise, to bring any accessibility issues at any of our properties to our attention. We will always welcome their input and will work to address their concerns, for their benefit and for the benefit of all of our future residents, guests and visitors.

Disabled access

Step-free entrance

There is step-free access at the main entrance or an alternative entrance.

Step-free route with firm surface from car park to entrance

There is a step-free route with a firm surface from the parking to the main entrance or an alternative step-free entrance.

Accessible parking at Red Deer Village Holiday Park

Dedicated on site parking

Electric Vehicle Charging

There is an accessible electric vehicle charging point.

Transport nearby Red Deer Village Holiday Park

Local train station only a 10 minute walk from the park, that goes into Glasgow city centre in around 20 minutes. Local bus stop about a 15 minute walk from the park that also takes you straight into Glasgow city centre. A local taxi service is also available.

Bus station or stop

There is an accessible bus station or stop nearby with suitable boarding areas and facilities for disabled passengers.

Train station

There is an accessible train station nearby with suitable facilities and assistance available for disabled passengers.

Toilets features at Red Deer Village Holiday Park

Ramped and railed access to toilet and shower block. Disabled toilet in residents’ hub available. Disabled shower and toilet facilities on the park.

Accessible toilet

A designated accessible toilet designed for wheelchair users and others with visible and non-visible accessibility requirements is available within the main public areas.