Excellent visit to Autism friendly Water Park
4.5
4.5
Date of visit: August 2018
I am a carer or friend of a disabled person. I have experience of challenges around: speaking or communicating
Overall Rating
Excellent
We visited the water park on a very busy day in high season . The que to get in was quite long which we could have cut short by booking on line . There is a cafe at the entrance so if two caters one could have entertained the kids in the cafe area while the other qued. The staff where all amazingly friendly and supportive even though they where not aware of the kids diagnosis. At lunch time when the noise was starting to get to much we asked a life guard for access to the quiet room. We where taken straight there no need to show proof of diagnosis and spent as long as we needed in the quiet area before going back out to enjoy the lazy river again . We normally struggle to get the kids to take part in such activities and frequently have to leave very quickly . However due to the staff and the access to the quiet room we managed to enjoy a couple of hours in the park at a busy time of year .
Disabled Access In and Around
Good
The kids did find the ramp a little sloppy
Parking & Transport
0We did not use this facility
Staff
Excellent
The staff where all incredibly happy friendly and helpful
Additional Information
The quiet room was a god send . Padded mats, bean bags , coloure changing lighting and water feature wall.
