Fantastic !!
5
5
Date of visit: May 2016
I have experience of challenges around: moving around
Overall Rating
Excellent
5 star service from entrance to exit! Gold standard disabled changing facilities, pool chairs for easy acess to water, water ambassadors on hand to assist in the pools and first aid team even asked about my daughters condition and asked if I would like any medication stored safely in the office for easy access. Catering staff reserved a disabled table in cafe for us and assisted us with our meals....above and beyond the call of duty for the service provided by all members of staff . Highly recommended attracton
Disabled Access In and Around
Excellent
Fuly accessible. Ramped throughout. Lift to main changing rooms and staff assistance for poolside disabled changing rooms
Parking & Transport
Excellent
Tran stop outside and plenty of disabled parking nearby in car park
Accessible Toilets
Excellent
Poolside changing rooms with shower and toilet facilities and large changing table with hoisting for visitors who wear products
Staff
Excellent
Above and beyond excellent . Was offered assistance throughout our visit
Additional Information
Will definately be back. The best attraction we have ever visited for a fully inclusive experience
