Beautiful place but lousy access
2.5
2.5
Date of visit: October 2018
I have experience of challenges around: moving around
Overall Rating
Average
My wife and I went for a special lunch at the Savoy Grill to celebrate our wedding anniversary. We had been before (before I became disabled) and thought nothing about access. Wrong! I am ambulant disabled using 2 sticks. Just as well as to access the American Bar required going up about 10 steps. And the nearest disabled toilet was down 10 steps and about a 200 m walk.
Disabled Access In and Around
Average
The taxi drops you at the front door. It is flat into The Savoy Grill. But see my other comments
Parking & Transport
0To my knowledge there is no disabled parking. We arrived by taxi
Accessible Toilets
Excellent
Fine once you get there
Staff
Average
Friendly but could be better
Additional Information
Would go back. But for a 5 star hotel it should be better
Comments
wheelyp
06 Sep 2024
Everything you say is correct but I have had a better experience. The American Bar arranged for my God-daughter to play the piano and they let me use the staff lift which comes out behind the bar - the staff bent over backwards to accommodate me and over come the difficult access issues of their very much grade 1 listed building.
