Wonderful support from time of booking
5
5
Date of visit: January 2023
I have experience of challenges around: a hidden impairment, hearing and moving around.
Overall Rating
Excellent
Sheffield Theatres allow you to register as disabled, making it simple to add a free carers ticket when booking online, without any faff. Everytime I book a disabled ticket they email to check what, if any, additional support I may need to access the venue, including whether I will need a wheelchair, if I'm bringing an assistance dog etc. The closed captioning at certain performances is very good, and I believe audio description is available for some performances, although I haven't used it. On the day, staff are friendly and helpful, there is a lift (but only to one side of the theatre, so check before you book seats), and at least 1 disabled toilet, although this isn't a very big space. Someone with a motorised wheelchair may struggle. Sheffield Council offer free on street parking to Blue badgeholders and there are multiple private car parks near by.
Disabled Access In and Around
Good
There is a lift but some areas aren't accessible without using steps.
Parking & Transport
Excellent
Accessible Toilets
Good
Staff
Excellent
