Showcase Derby Cinema de Lux

3, West Mall, Derby, DE1 2PQ, United Kingdom | 0871 220 1000 | Website
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Showcase Derby Cinema De Lux

4

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This review is especially helpful for those who have or use the following: Wheelchair

Overview

The Cinema is in a great location as it is part of Intu Derby Shopping Centre. As part of cinema there is a restaurant on the same floor and is easily accessible for wheelchair users. The cinema can be accessed by lifts and escalators. The cinema is very spacious and has disabled toilets on both floors. There are plenty of disabled car parking spaces in the different car parks to access the shopping centre.

Transport & Parking

4.5

To access the cinema for a wheelchair user the easiest place to park is in the level 3 car park as it is situated just by the cinema lifts. There are plenty of disabled car parking spaces on that level. People can access the cinema by other means of transport for example the bus which is not too far from the Intu Centre.

Access

3.5

The access to the cinema lifts can be quite difficult to find if people have not parked in the level 3 car park as only certain lifts allow direct access to go in the cinema. However there are signs within the shopping centre to direct people to lifts which allow them to go onto level 3. From this point a separate lift on level 3 can be used to connect to the cinema. The desks to purchase tickets are easy to find and were at a suitable height to allow staff members to communicate effectively with the customers

Toilets

5

There are plenty of disabled toilets in the cinema on both floors and near the screens. In the toilets there are grab rails around the toilet and an emergency button incase of an emergency. The toilet it self is very spacious.

Staff

4.5

When trying to find the cinema the staff were very friendly and helpful. The staff were also very accommodating.

Anything else you wish to tell us?

I would visit again now I know the lifts to take to access the cinema. However I would recommend more signs in the shopping centre it self to direct customers to the cinema.

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