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    Southbank Centre

    London

    Loved the singing lift :-)

    3.5

    Date of visit: November 2016

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Good

    Fairly positive experience - only challenge was that the lift was quite slow and the disabled toilet was on the bottom floor. However the lift sang instead of the usual poncy voice instructions so that was very nice!

    Disabled Access In and Around

    Rating Emoji

    Good

    There is level access. I saw people in motorised wheelchairs and I did not encounter any unexpected steps

    Accessible Toilets

    Rating Emoji

    Good

    The disabled toilet on the ground floor was large and had all the rails I would expect. I did not see any other disabled toilet which means if you are on a different floor you would have to use the lift which isn't very fast...

    Staff

    Rating Emoji

    Average

    The staff that we encountered told us the wrong seat so we didn't have a great impression. We realised that that wasn't our seat because we didn't have the right number for weight

    Additional Information

    I really loved the singing lift! It is worth going to the venue just for a ride in the lift

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