Pretty good
4
4
Date of visit: March 2016
I have experience of challenges around: moving around
Overall Rating
Good
I feel very lucky to have this as my local coffee shop, as it's mostly very accessible. There is a gentle slope down to the counter, as an alternative to the stairs which are also there, and staff are willing to bring drinks to your table when the shop is less busy (it does tend to be quite busy in the day, as it's a popular venue for mums with young children - for this reason I wouldn't recommend it in the daytime for customers with autism or noise sensitivity). There is a wheelchair-accessible toilet as well as a separate toilet for non-disabled customers (a much appreciated step). The one thing that lets this venue down is the lack of independent access into the shop. There is no automatic entry button for wheelchair users or others who cannot push the heavy door. I am trying to contact Starbucks to request that they pull out this feature for all of their locations.
Disabled Access In and Around
Good
The venue was obviously designed with access in mind, due to the ramp as an alternative to the steps. Lack of independent access into the café lets it down, though.
Parking & Transport
Poor
The café is on a busy high street with little parking of any kind available.
Accessible Toilets
Excellent
Full marks for this one. Enough manoeuvre room, and a separate loo for non-disabled customers which prevents having to wait.
Staff
Good
Staff are always friendly, and willing to bring drinks to tables when asked - but only if it's not too busy.
