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    Stena Line - Liverpool

    Overall rating

    About

    Stena Line - Liverpool is a bustling ferry terminal situated at Twelve Quays Terminal in Birkenhead. This transport hub connects Merseyside to Belfast, providing regular passenger and freight sailings across the Irish Sea. Visitors can board modern ferries, relax in passenger lounges, enjoy refreshments, and browse the retail shopping areas before embarking on their journey. It offers a convenient gateway for travellers heading to Northern Ireland.

    The terminal provides disability assistance and accessible parking within the car park area. Facilities include accessible toilets and baby changing areas to support individuals with various access needs. Staff receive disability awareness training to assist passengers during embarkation and onboard the vessels. Wheelchair users can access adapted features, and guide dogs are welcome throughout the port and passenger decks to ensure a smooth travel experience.

    All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location and would like to claim your listing please click the button below.

    Reviews

    Overall rating

    5

    (1 review)

    Overall rating breakdown

    5

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    4

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    3

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    1

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    Access (avg.)

    5

    Parking (avg.)

    5

    Toilets (avg.)

    5

    Staff (avg.)

    5

    User profile picture

    Chrisclark7401

    Jul 2026

    star

    5

    StenaLine Liverpool to Belfast

    We travelled with a car with StenaLine from Liverpool to Belfast returning a week later. Both were daytime crossings. We felt well looked after throughout. On booking I ticked the box to say I used a walking aid and at check in I was asked if I needed to be parked by the lifts ( I did) and if I needed wheelchair assistance ( I didn’t, but good to know it’s an option). I was given a card to hang on my rear view mirror to indicate my disabled status. We were directed to a specific queue to park to await boarding. This was the first queue to board and we were placed very close to the lifts. On the outward journey I had booked a deluxe cabin which had a double bed and two comfy chairs. It also had a large window and access to the outside walkway at the back of the boat. There was plenty of space to get about, but there was a step up to the bathroom. On the journey we visited the restaurant and had a good wander around the ferry. All areas were accessible and there were accessible toilets on each level. On the way back, the system was the same, but this time we had booked an accessible cabin. This had two single beds and one chair/ desk. It was very roomy. The bathroom had level access and was step free. The shower had a seat fixed to the wall. There were cords to pull for assistance by both beds and in the bathroom. The only downside was there was no window. I was very impressed with all the staff and their helpfulness.

    More Information

    For additional detailed accessibility information, please contact: freightbooking.uk.roi@stenaline.com

    Location

    Tower Road, Birkenhead, Merseyside, England, United Kingdom, CH41 1FE

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