Stirling Castle

simplyemma

31 Mar 2019

Disabled Access Day at Stirling Castle

4

4

Date of visit: March 2019

I have experience of challenges around: moving around

Overall Rating

Good

Pleasantly surprised at the wheelchair accessibility in and around the castle. There is a mobility car that can take you up and down the cobbled slope. Despite the cobbles, I was able to manage in my powered wheelchair. A great day exploring the Castle and great to see Mobiloo there providing fully accessible toilet facilities on Disabled Access Day.

Disabled Access In and Around

Good

There is a mobility car if assistance is needed up the cobblestone slope. We decided to walk/roll up and I was able to manage in my powered wheelchair. There were cobblestones all around, but I just tried to go slow while driving over them to minimise the bumps. Most of the rooms were accessible with either level access or wooden ramps. I was surprised to see a modern lift had been installed to take disabled visitors up to the Stirling Heads Gallery. There are some areas of the Castle that aren't wheelchair accessible, but The Access Gallery is great as it has displays, images and interactive games etc and it allows disabled visitors to see parts of the castle that are difficult to access for wheelchair users etc.

Parking & Transport

Excellent

We arrived by car and the disabled parking was right at the entrance. It was ideal.

Accessible Toilets

Good

There was a large accessible toilet located next to the Stirling Heads Gallery with grab bars and space for left transfers. The Castles Unicorn Cafe also had an accessible toilet, which was smaller but had grab bars etc. There is no Changing Places toilet at Stirling Castle but it was great to have Mobiloo there for the day to provide fully accessible toilet facilities for anyone who required a changing bench and hoist for toileting.

Staff

Excellent

All staff were incredibly helpful and friendly. They were welcoming and provided us with lots of useful information. Lovely.