Stirling Court Hotel

clairey_fairy

15 Jan 2018

Conference Night Away

4.5

4.5

Date of visit: November 2017

I am a disabled person. I have experience of challenges around: moving around

Overall Rating

Excellent

Hotel hidden within the grounds of the University of Stirling, great for conferences.

Disabled Access In and Around

Excellent

There is level access into the hotel with automatic doors to enter. The reception area is very spacious however, I feel that the reception desk is quite high for wheelchair users to be able to speak to the staff member themselves. I stayed over in one of the accessible rooms for one night and even though I feel the room was quite small for all the equipment I have, it was still manageable. The room was made into a twin room, but there was a low light over the top of one of the beds which you could hit your head on and the emergency cords were over the other bed which could be pulled by accident. The emergency cords in the bedroom were tied up so wasn’t pull, but it isn’t good if someone needs to use it and can’t reach. I used a portable hoist when I stayed here, and the hoist was able to easily fit under the bed and able to be moved around the room without having to move furniture. One thing that was great about the accessible room was that there were plug sockets right beside the bed which meant that I was able to have my machines right beside me without having to have lots of wires everywhere. I ate in the bar area the night I stayed, and even though it was very spacious I did have to use my own tray for my wheelchair as the tables were too low for me to reach. There was another seating area however, it had steps to get to the tables. The main dining area is where I ate lunch during the conference I attended, and it was very spacious between tables and they were at the right height.

Parking & Transport

Good

There are 3 disabled parking spaces right beside the front entrance to the hotel, although this sometimes isn’t enough. At the conference that I was attending here, there were more than 3 people who require disabled spaces and needed to park further away whilst also having to use up 2 standard parking spaces. I am not from Stirling so don’t know about the public transport, but I did notice there was a bus stop nearby and the train station is a 10-minute drive away.

Accessible Toilets

Good

The disabled toilets within the hotel are quite a standard size where a wheelchair user and assistant can fit in however, it isn’t very spacious. There is no changing place toilet in this hotel, but due to attending a conference where some attendees need hoist transfer, the hotel allowed us to use an accessible room during the day.

Staff

Good

I didn’t interact with staff myself but whilst people watching I noticed all staff were very friendly.

Additional Information

I would definitely stay at this hotel again if I attended another conference here, or something else in the area. Although this hotel is not central to Stirling it has an indoor pool and fitness centre onsite.