Stratford High Street DLR Station

mrsmollyc

05 May 2026

Stratford High Street DLR Station

4

4

Date of visit: April 2026

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: disabled toilet, wheelchair

Overall Rating

Good

This DLR station is located just off the High Street that runs through Stratford. It’s also just a short walk away from Stratford Railway Station, Westfield Stratford City, and Stratford Shopping Mall. The station is located above ground and is an open-air station. There are two platforms at this station and there are canopies over each one. There is a ramp from the street next to the station which leads to an area with ticket machines and lifts and stairs to each platform. The lifts and stairs then travel down to the platforms. The DLR trains stop level with the platform with only a very small gap between the train and the platform. This means you can board and disembark step-free without the need for a boarding ramp. This is an unmanned station.

Disabled Access In and Around

Good

There is a ramp from the street to a mezzanine level above the station platforms. This ramp has grab rails on either side of it. The mezzanine level has ticket machines and a lift and stairs to each platform. There are signs highlighting the routes the trains take on each platform so you can check which one you need. The lifts are slightly small; they have tactile buttons, a mirror on the rear of the lift, and grab rails inside. The stairs also have grab rails, and the first and last steps on each flight are highlighted with red paint. There are overhead digital signs on each platform with information about incoming trains. Seating is available along each platform. Most of the seating is a row of seats with backs and armrests between each seat, but no armrests on either end. I also saw a couple of perching seats that were higher up and slanted to provide somewhere to rest against, rather than a proper seat. The edges of the platforms are marked with tactile markings and a painted yellow line. There is an emergency alarm on each platform; this point has an emergency train stop button and a passenger alarm button and intercom. The panels for these buttons are red on an otherwise white display and there are red and white stripes down the side of the panel, so they are easy to spot, even from further down the platform. The DLR trains stop level with the platform, so there is a minimal gap between the train and the platform. Those needing step-free access are able to board and disembark the trains without the need for a boarding ramp. Some of the doors of the train have blue stickers on them which highlight the best place to board if you have a wheelchair or pram. These doors are located close to a wheelchair space on the train which also has a lowered passenger alarm. On the older DLR trains, these spaces are quite awkward and I find them difficult to get in and out of, so I don’t use them. On the newer trains, they have been designed much better and have more space to get in and out of them. The newer DLR trains also have lower buttons to open the doors. Each set of doors on the DLR has buttons on the inside and outside which you have to press to open them. These buttons are tactile and also have Braille above them.

Accessible facilities: Lift to all areas, Step-free entrance, Seating at regular intervals, Step-free access to most areas

Parking & Transport

Good

I travelled to this place by train

From this station you can get DLR services to Stratford International DLR Station and Woolwich Arsenal DLR Station. There is on street parking on the residential roads around the station. However, restrictions apply to some of these. Just 400 metres away is Stratford Bus Station where there are a large number of buses that are available. 500 metres away is Stratford Railway Station where you can get Greater Anglia trains, as well as services on the Central, DLR, Elizabeth, and Jubilee lines. You can also board a train at Stratford High Street Station towards Stratford International and it will stop at Stratford Railway Station.

Accessible facilities: Public or on street parking

Staff

This is an unmanned station but there is always a member of staff on every DLR train.