Great wee accessible food stop
4
4
Date of visit: October 2017
I have experience of challenges around: moving around
Overall Rating
Good
This is a handy wee stop on the M9 North bound. They have done all they can to make it accessible, with an accessible loo and wheelchair access (although the wheelchair access was a little difficult to work out). Staff were fantastic and a great help.
Disabled Access In and Around
Good
There were signs in advance to prepare you for leaving the motorway, which helped me prepare. Their is wheelchair access in to the shop, but you need to go around the front of the building and in the side entrance. A staff member will open the door for you. They are looking in to getting a door bell installed. Once inside, the store is spacious and easy enough to walk around. The counter for ordering is quite high, so was a little awkward giving my order, but the staff were extremely helpful so this wasn't much of an issue.
Parking & Transport
Excellent
There are two accessible parking bays which are the closest spaces to the store. The spaces have hatch markings, making it easy to get in and out of the car.
Accessible Toilets
Good
Although the toilet was a little tight, it did have everything I needed to use it safely.
Staff
Good
The staff were extremely helpful throughout my visit. Whether it was opening the doors, helping with the food or taking my order, they were always more than happy to help!
Additional Information
Great little stop off, just off the motorway......oh and the donuts are amazing too!
