Fantastic Accessible Hotel
5
5
Date of visit: May 2016
I am a carer or friend of a disabled person. I have experience of challenges around: moving around
Overall Rating
Excellent
Absolutely brilliant hotel, a lot of places say they are accessible but when you get there you realise they really are not. The staff are incredibly friendly and helpful, it really seems like nothing is too much trouble. Very accessible rooms, with absolutely everything we needed: plenty of space, hospital bed, H-track hoist, shower chair, wetroom etc. We really enjoyed our stay and highly recommend it :)
Disabled Access In and Around
Excellent
Perfect. No problems at all for us. The lift is not massive and the corridors are slightly narrow but saw plenty of adults using wheelchairs getting on fine (though you many struggle with a very power one)
Parking & Transport
Excellent
Hotel has own car park, it is a bit small but we had no problems
Accessible Toilets
Excellent
Very accessible toilets downstairs, with all the grab rails and room you need. Upstairs our room had a hoist, and could transfer onto a toilet seat and then go through to toilet.
Staff
Excellent
Everyone is really nice and helpful, but not patronizing.
