The Coach House

clairey_fairy

24 May 2026

Lovely Aberfeldy Stay

5

5

Date of visit: May 2025

I am a disabled person. I have experience of challenges around: accessing toilets and moving around.

I use or have experience of: autism, changing places toilet, disabled toilet, powerchair, toilet with hoist

Overall Rating

Excellent

We stayed in a self-catering accommodation run by the charity PAMIS which was a 4-bedroom house in a lovely street in Aberfeldy near the high street.

Disabled Access In and Around

Excellent

This accommodation is level access and you enter through the back door up the ramp mentioned in my ‘parking & transport’ section and into the small utility room that is joined on to the kitchen. There was another entrance into the house through the conservatory but I didn’t like the height of the threshold that was at this door so I didn’t try to use this door. It is a tight turn to get into the kitchen from the utility so if you have a bigger wheelchair you may be better using the door that leads into the conservatory. It was such a warm weekend so we went to sit outside in the garden but there wasn’t much room for me to get on to the patio area and I couldn’t even get over the border of the patio. See images of this area within the review. All the doors within the house have to be opened and closed manually but we mainly kept all the doors opened throughout our stay so I didn’t have trouble getting around the house. The kitchen area is very spacious and once we moved a couple of dining room chairs out of the way I was able to easily get into the dining room table. Although we only ate at the table once as we were out most of the time. We also had to move some chairs in the living room to allow me to get in and socialise. These were easy to move though and it was a lovely open living room to sit in. We didn’t watch the TV at all during our stay so I can’t comment on how well it worked. The WiFi worked okay downstairs but it was a little more difficult to use it upstairs. There is an accessible bedroom downstairs with an en-suite wet room and there are 3 bedrooms upstairs one of which had an en-suite shower room and the other two bedrooms shared a shower room that was also upstairs. My carers and boyfriend said that the rooms upstairs were comfortable and you can see photos of them within this review but I cannot comment on them much more as their wasn’t a way for me to get upstairs. I stayed in the accessible bedroom downstairs that was equipped with a profiling bed and a tracking hoist. Although the tracking hoist did not go into the en-suite wet room, it only moved around the bed area of the bedroom. I found it a little difficult to press the buttons on the remote for the profiling bed and it was a little jumpy when trying to raise the head of the bed or the foot of the bed but I did manage eventually. The remote for the hoist was also a little difficult to press. There were plenty of plug sockets near the bed so I was able to easily plug my medical machines beside me and there was also enough surface space to lay stuff out for using when getting up and going to bed. There was also lots of storage in the wardrobes too. In the accessible bedroom it was a single profiling bed but, there was a cot bed folded up if someone needs to be in the room with someone.

Accessible facilities: Step-free entrance, Step-free access to most areas

Parking & Transport

Good

I travelled to this place by personal vehicle

With being a house converted into a self-catering accommodation there was a driveway to allow visitors to park in. We had two cars with us, my carers car and then my mobility car. My carer parked her car when we arrived down the driveway but then she had to move her car up to the street the next day because we struggled to get my car out of the driveway. Now I wouldn’t say that my car is a very big mobility car but it was very hard to get out of the driveway. We had to do a million turns to get out. We felt like the ramp leading to the entrance to the house could have been made a little shorter so that there was more room to turn. I would not recommend parking in this drive way if you have a minibus or anything bigger than my car, you can see the size of my car in the pictures within this review.

Accessible facilities: Dedicated on-site parking, Public or on street parking

Accessible Toilets

Excellent

There were 4 toilets in The Coach House. An en-suite shower room with a toilet upstairs in one of the bedrooms, a shared shower room with a toilet upstairs, a toilet room within the utility room and then the accessible shower room joined on to the accessible bedroom. The people I was with were happy with the shower rooms upstairs and from the photos they look like a decent size. Although the accessible shower room is the one I can talk about. It is joined on to the accessible bedroom but unfortunately the ceiling tracking hoist does not reach into the shower room. There was a shower trolley in the accessible shower room and there was a shower chair that you could use under the stairs. The accessible shower room was quite narrow but I was able to get in and to the sink to get help with my teeth and face cleansing, I did have to reverse out of the shower room though as there was no room to turn. In the accessible shower room the sink isn’t height adjustable so depending on the height of your wheelchair you may struggle to use it and there isn’t much room to get turned around to get into the sink if you have a longer wheelchair. As I said though I need help with things everything so I don’t need to get into the sink fully, but you can see the room that there is in the images within this review.

Facilities: Accessible toilet, Changing Places toilet, Changing Places toilet with shower

Staff

Excellent

I didn’t have any face-to-face interactions with the staff members who run The Coach House, but all my interactions over email while booking our stay were very good, and they provided lots of information before our stay.

Additional Information

We found that the towel storage cupboards were very messy in the utility room and we couldn’t find any towels to use in the kitchen. Also there were little areas that hadn’t been cleaned as thoroughly but didn’t effect our stay, like there were still tree bristles that were obviously there from Christmas time but we stayed in May and there was a popped balloon still hanging on a light from another persons visit. The house is a little dated. It is run by PAMIS which is a charity so it cannot have a full upgrade but it didn’t jeopardise our visit and it is a lovely house. There was a beautiful view from one of the bedrooms upstairs which you can see a photo of within the review. As well as the tracking hoist there is more equipment including a portable hoist and shower chair that you can use under the stairs.