A review of a city centre pub
4
4
Date of visit: September 2015
I have experience of challenges around: moving around
Overall Rating
Good
This pub, located very close to York Minster, has a friendly and welcoming atmosphere. It is wheelchair accessible and has a small yard enabling customers to sit outside. Accessible toilets are available. Food is served from 9am until 10pm and the staff are very knowledgeable about allergens and are happy to accommodate any special dietary requirements.
Disabled Access In and Around
Good
The pub has two main entrances - the main door facing the bar has a small step, however the door facing the Minster is fully accessible. There is a lot of furniture in the pub which can make it difficult to manoeuvre a wheelchair in busier periods.
Parking & Transport
Poor
The pub has no parking itself, although it is only a short distance to various city centre car parks and the various bus routes in York.
Accessible Toilets
Good
The accessible toilet is very spacious, with good lighting and hand rails in appropriate places. There are lowered mirrors enabling wheelchair users to see themselves which is often overlooked! The accessible toilet is also home to the pub's only baby changing facilities - as such, it may sometimes be quite busy. However, the staff are good at ensuring the toilet is kept clean and well stocked.
Staff
Excellent
The staff team are very friendly, knowledgeable about the food and drink and happy to ensure that everyone enjoys their visit.
