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    The Grand Hotel Birmingham

    Birmingham

    Accessibility great

    5

    Date of visit: August 2021

    I have experience of challenges around: moving around

    Overall Rating

    Rating Emoji

    Excellent

    We stayed here for 2 nights. Entrance to the hotel is via an entrance to the left of the main stepped entrance, A doorman alerts another staff member who comes out with a key and unlocks it. There is a small lift to the correct level. Once in, someone has really thought about disabled access. The room is big, with a carpet that is easy to wheel around on. The bathroom has a well appointed shower with plenty of bars around the bathroom. The wardrobe has a bar that you pull down which brings down the rail that has the hangers on it. It comes down to wheelchair height. Push the bar and it goes back up again. Same with the curtains. A bar to enable someone in a wheelchair to shut them. Only criticism is that there is not much horizontal storage space. The bathroom could do with another shelf and in the main room, the table could do with being bigger. But it is not insurmountable and the good points outweigh this. Staff very nice and helpful

    Disabled Access In and Around

    Rating Emoji

    Excellent

    Parking & Transport

    Rating Emoji

    Good

    Accessible Toilets

    Rating Emoji

    Excellent

    Staff

    Rating Emoji

    Excellent

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