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    The Imperial Hotel

    Llandudno

    Disabled Travellers dinner at 4 star Chandreys restaurant

    4.5

    Date of visit: September 2025

    I am a disabled person and a carer or friend of a disabled person. I have experience of challenges around: moving around

    Image of  curious ornaments on a display tableImage of a person playing a pianoImage of double doors leading into a restaurantImage of tablesImage of tablesImage of tablesImage of a person sat at a tableImage of a menuImage of food on a plateImage of food on a plateImage of a menuImage of food on a plateImage of food on a plateImage of a candleabra on a tableImage of a menuImage of food on a plateImage of food on a plateImage of people sat in a barImage of a luggage trolly by a lift

    Overall Rating

    Rating Emoji

    Excellent

    Plush, attractive cosy restaurant with an evening dinner to please. The warmth was added to by plush cosy dinning chairs, the atmosphere was good, decor delightful, and staff eager to please. The pianist although a young person was good and offered a variety of music fit for a restaurant. Wheelchair was discreetly removed by staff for us, and a quiet cosy table for two provided. Starters were very nice, photo 9, light toasted fish cake, fresh salad leaves, chilli dip. Photo 10, White crab, apple and celery with brown crab mayonnaise. The Entr’ees included photo 12 Salmon, fresh boiled jersey potatoes, light salad leaves, while photo 13 plate included a Trio of Welsh lamb, faggot, crispy basil, Aubergine, Pommes Arena. The desert course offered a “Cacan Avon Mel” Welsh honey cake, Honeycomb, Caramelised white chocolate, with clotted cream Ice cream, while I enjoyed the “Lemon and Stem ginger cheesecake, coconut Ice cream, Lemon curd, toasted coconut. Fully satisfied we retired to our MOSTYN suite, and enjoyed a very comfortable rest

    Disabled Access In and Around

    Rating Emoji

    Good

    Ramp leads up into hotel. The restaurant is on ground floor level, and easy enough to get into restaurant. Space can be found for wheelchairs when needed. The bar next door has areas for wheelchairs to be placed.

    Parking & Transport

    Rating Emoji

    Average

    Parking at hotels private carpark. Street parking is available if you can find a spot.

    Accessible Toilets

    Rating Emoji

    Bad

    Did not use public toilet

    Staff

    Rating Emoji

    Good

    Quite good, mostly youngsters, shy, so quiet. Main staff so so, to engrossed in serving.

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